Managing guest members

A guest member is an external user accessing a distribution via Recipient Login or using the Protected MFT Dropbox mode.

Administrators can manage guest members from the User section of the Administrator dashboard.

Administrators can reset guest member's passwords or delete guest members, forcing the recipients to re-register before accessing protected distributions.

Additionally, a guest member can be converted to any other type of member, but cannot be changed back to a guest.

Select a "Home" folder when converting a guest to a member.

Also, make sure to check the password expiration option. Protected MFT Dropbox mode requires external senders to self-authenticate to access MFT Dropbox. The workflow is identical to protected MFT emails.